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How to Send a Welcome Message When Adding a New Employee

Managers can send a welcome email to new employees during account creation. This email helps the employee set up their SubItUp account.

How to send welcome message for new employee

    1. From the left-side menu, click Staff.

    2. Select Staff Management.

    3. Click the green + icon next to Employees.

    4. In the pop-up window, select New Employee.

    5. In the Default Position row, choose the position for the employee.

    6. Enter the employee’s First Name, Last Name, Email, and any additional information.

    7. At the top of the form, check Send a Welcome Email.

    8. Click Save.


    Notes

    • After creating an employee, welcome messages can only be sent by position. See the article: How to Send a Welcome Message to Your Staff by Position.

    • If the welcome email was not sent during account creation, you can send the employee a password reset link through the Message Center:
      Forgot Password

    • The employee should enter the email address used for their SubItUp account to receive a password reset link.