How to Clear and Reset Availability for Shift-Based Positions
Reset and clear previous staff availability so you can create schedules using updated availability for existing and newly added employees.
Resetting and requesting staff availability ensures you are generating schedules using the most up-to-date employee availability. For shift-based positions, you can reset entered availability to Available, Unavailable, or No Preference before requesting availability from your staff.

To reset or clear availability for shift-based positions:
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In the left-side toolbar, click Setup.
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Select #6 – Manage Availability.
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In the Edit All row, hover your mouse over Clear/Reset.
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To clear availability for individual employees, click the drop-down menu in the employee’s row.
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In the shift-based drop-down menu, select Available, Unavailable, or No Preference.
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Click Save.
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Check the box next to Confirm Clearing Employee Availability.
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Click Continue.
Notes:
- Once availability has been reset, you’ll need to request availability from your staff. Click here to learn how to request availability.