Single Sign-On (SSO)
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      2. Single Sign-On (SSO)

      500 Internal Service Error Troubleshooting

      If you are receiving a 500 Internal Service Error when attempting to log-in via SSO, please follow the steps below.

       
      1. From the 500 Internal Error Screen, open developer tools (Control + Shift + C on Windows, Command + Option + C on Mac)
      2. Select "Application" from the toolbar at the top of the screen.
      3. Under "Application" on the left-hand toolbar, select "Clear Storage."
      4. Select "Clear Site Data".
      5. Exit page and then go back to the log-in page.