Why Is My Shift Title Not Appearing on the Calendar?

 Check Your Calendar Filter Settings

1. Go to Schedule > Calendar.
2. Look in the upper-left corner of the Schedule Calendar, underneath the date picker.
3. Open the Calendar Filter Settings.
4. Make sure Shift Title is turned on.
5. Return to your calendar and confirm that your Shift Titles are now displaying.

If Shift Title was turned off, your shifts will still appear on the calendar, but their titles will not be displayed.

Is Only One Shift Missing a Title?

If Shift Titles are turned on in your Calendar Filter Settings but a specific shift is still missing its title, check the shift itself.

1. Locate the affected shift on the Schedule Calendar.
2. Hover over the shift and click the Edit Pencil.
3. Check the Shift Title field.
4. Make sure the correct Shift Title has been entered.
5. Click Save.

Is the Entire Shift Missing?

If you cannot see the shift at all, rather than just the Shift Title, this is a different issue.

Check that:

• You are viewing the correct date.
• You are viewing the correct position.
• The shift still exists on the Schedule Calendar.

If the entire shift is missing, follow the appropriate troubleshooting steps for missing or deleted shifts.

Still Not Seeing Shift Titles?

If Shift Title is turned on in your Calendar Filter Settings and you've confirmed that the shift has a title saved, please submit a support ticket so our team can take a closer look.

Submit a Support Ticket HERE

When submitting your ticket, please include the date of the affected shift, the position, and a screenshot of your Schedule Calendar.