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Outlook Calendar Sync Not Showing Shifts

If your SubItUp shifts are not appearing on your Outlook calendar, there may be an issue with your calendar connection or account session.

Troubleshooting Steps

Try the following steps to refresh your calendar sync:

  1. Confirm you are logged into the correct Outlook/Microsoft account that matches your SubItUp email address.
  2. Unsync your calendar from SubItUp.
  3. Log out of your Outlook/Microsoft account on both:
    • Web browser
    • Mobile device
  4. Log back into your Outlook account on both devices.
  5. If using a mobile device, consider removing and re-adding your email account in your device settings.
  6. Return to SubItUp and resync your calendar.

Why This Helps

These steps refresh your Outlook session and clear cached data, which can resolve most sync issues.

If You’re Still Having Issues

If your shifts still do not appear after completing these steps, contact SubItUp Support HERE so we can check for any backend sync issues.

Pro Tip

Make sure your Outlook calendar is connected to the same email address used for your SubItUp account, as mismatched accounts are a common cause of sync issues.