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Not Receiving Push Notifications

If you are not receiving push notifications from SubItUp, it is usually related to your device or operating system settings, even if notifications are enabled in your account.

Why This Happens

Push notifications rely heavily on your phone’s system settings, which can sometimes block or delay them. Common causes include:

  • Battery optimization settings limiting background activity
  • Background app restrictions
  • Do Not Disturb mode
  • Notification permissions turned off at the device level
  • Operating system updates affecting app behavior

Because of these factors, push notifications may not always be delivered consistently.


Recommended Solution

If you are missing important notifications, we recommend switching to email notifications, which are more reliable and less affected by device settings.


Need Help?

If you would like help enabling email notifications or reviewing your notification settings, contact SubItUp Support HERE.