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I Think I Found a Bug in SubItUp

If something in SubItUp is not working as expected, our support team can help investigate.

To get the issue resolved as quickly as possible, we’ll need a bit more information from you.

What to Include in Your Support Ticket

When reporting a potential bug, please submit a support ticket HERE and include:

  • A clear description of what is happening
  • The steps you took leading up to the issue
  • What you expected to happen vs. what actually happened
  • The date and time the issue occurred

Screenshots or Video (Highly Recommended)

Please include one of the following:

  • Screenshots showing the issue
  • A screen recording/video demonstrating the behavior

This helps our team quickly identify and reproduce the issue.


How to Submit a Ticket

Submit your request through SubItUp Support with the details above. Our team will review and follow up with next steps.


Why This Matters

Providing detailed information and visuals allows our team to:

  • Reproduce the issue faster
  • Identify whether it is a bug or a configuration issue
  • Resolve the problem more efficiently