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Experiencing Slowness or Downtime in SubItUp

If you are experiencing slow performance or intermittent downtime in SubItUp, there may be a temporary system issue. While our team investigates, please try the steps below to refresh your session.

On Desktop (Google Chrome)

  1. Fully close your browser, not just the tab.
  2. Reopen Chrome.
  3. Open SubItUp
  4. If all else fails you can open SubItUp in an Incognito Window

On Mobile

  1. Completely force close the SubItUp app.
  2. Reopen the app and try again.

Why This Helps

These steps ensure your device is connecting to the most up-to-date session, which can resolve issues caused by cached data or stale connections.

If the issue continues after trying these steps, please contact SubItUp Support HERE so we can continue troubleshooting.