With moderation turned on you will receive a notification for a pending request in SubItUp, which must then be approved or denied.
To approve/deny pending requests:
- In the left-side menu, click PENDING REQUESTS.
- Evaluate the list of pending requests and click the APPROVE or DENY button.
Pending requests are listed in the order they were submitted.
If multiple employees request to add the same shift, the manager can select the employee they’d like to work by approving their request. All corresponding pending requests will automatically be denied and employees will be notified.
To aid managers in the approval process, the ADDITIONAL INFO button provides details about the employee’s labor costs, scheduled hours, and shift add, drop and swap activities.
Pending requests also include important information about exceeding maximum work hours based on overtime settings. To guarantee overtime calculations for pending requests are accurate, we recommend reviewing your overtime settings. Click here to learn how to manage overtime settings.